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Track Unsubscription

With email unsubscription tracking, you’ll get details of which recipients have unsubscribed from your emails.

How to Enable Unsubscription Tracking

Follow the step-by-step beginner tutorial to create an email campaign, after step 4.3, scroll to the Tracking section and enable Track Unsubscribes checkbox.

screenshot highlighting the checkbox to enable email unsubscription tracking feature

How to View Unsubscription Tracking Report

You can view unsubscription tracking report in two ways:

  1. Open the Google Sheet where your contact list is stored. The Campaign Status column shows the status of each row.
  2. Launch Mailway Mail Merge add-on, go to My Campaigns > click on the name of the campaign that you want to see tracking report.